At Lumin, we want to ensure you’re 100% satisfied with our products.
When ordering any of our full-size Lumin products for the first time, you’ll have 30 days to use the product to determine whether you like it or not. If you’re not satisfied with your product, you’ll have 30 days from your initial order date to be eligible for a refund for the price of that product.
Please note: the 30-Day Satisfaction Guarantee refund does not cover, include, or apply to any shipping fees, customs fees, or any other additional fees. In addition, the 30-Day Satisfaction Guarantee is only eligible for first-time orders. Products from a free trial do not qualify for the 30-Day Satisfaction Guarantee.