You will receive an email confirmation once you place your order on our website or your subscription renews. This email contains important details like the order number (starts with #L), the list of products purchased, and the shipping address.
As soon as the order ships from our warehouse, you will receive a shipping confirmation email that includes the tracking number for your parcel!
Besides the confirmation emails, you may log in to your Lumin account anytime to review your order history under the Orders section.
If you need further assistance, please reach out to us through our chat widget at the bottom of our Support page. Kindly provide additional details so our customer support team can assist you swiftly!