We're working on implementing the password feature for everyone soon, and if you don't have the option to create an account with a password, you can still access your Lumin account!
When you place an order with us, a Lumin account is automatically created in our system connected to the email address you entered during checkout.
Easily access your Lumin account to see your order history, subscriptions, etc., by following the steps below:
- Enter the same email address you used to place an order with us and click Email me a login link.
- Check your email inbox to find an email from firstname.lastname@example.org with the email subject Your Luminskin Account Authentication Link. Click the link to access your Lumin account!
Note: If you don't see an email from us (email@example.com) in your primary email inbox, please check your spam, trash, or junk folders.
If additional assistance is needed and you’re still having trouble logging in, please reach out to us through our chat widget at the bottom of our Support page so our team can further assist you.
💡 Not located in Mexico? Please see the FAQ article below!