To receive a full refund, please return your unopened full-size order to one of our warehouses of your choice within 30 days from the date of delivery.
Please note your proof of return must include either an active return tracking number or a photo of your package clearly labeled with a return destination and postage.
Please check out our Return & Refund Policy page for more information regarding our return policy.
You can also reach out via the chat widget at the bottom of our FAQ page and choose "Refund & Return" in the selection menu to receive additional information on our Return & Refund Policy.
Region/Country | Warehouse addresses that accept returns |
US, Canada, Latin America, & Japan
|
Lumin Skin 1540 E Acacia St Suite B Ontario, CA 91761 |
Europe, United Kingdom, Middle East, & Africa |
Lumin Skin Hoevenseweg 41 4877 LA Etten-Leur, Netherlands |
ANZ & the Pacific |
Lumin Skin C/- PO Box 138 Moorebank NSW 1875 Australia |
Mexico
|
Lumin Skin Av. Ingenieros Militares #70 Almacén 15 Argentina Poniente, Miguel Hidalgo Ciudad de México 11230 |