To receive a full refund, please return your unopened full-size order to one of our warehouses of your choice within 30 days from the date of delivery.
Please note your proof of return must include either an active return tracking number or a photo of your package clearly labeled with a return destination and postage.
Please check out our Return & Refund Policy page for more information regarding our return policy.
You can also reach out via the chat widget at the bottom of our FAQ page and choose "Refund & Return" in the selection menu to receive additional information on our Return & Refund Policy.
| US, Canada, Latin America, & Japan | Return To |
|
If your order shipped from:
1540 E Acacia St Suite B Ontario, CA 91761
or
500 Emig Rd York, PA 17406 United States of America
|
Lumin Skin 1540 E Acacia St Suite B Ontario, CA 91761 |
|
If your order shipped from:
9606 W Hills Ct
or
2107 Eastview Parkway NE
or
28010 Eucalyptus Ave
|
Lumin Skin c/o Ship Bob Fulfillment 28010 Eucalyptus Ave United States of America
|
| Region/Country | Return To |
|
Europe, Middle East, & Africa |
Lumin Skin Hoevenseweg 41 4877 LA Etten-Leur, Netherlands |
|
United Kingdom |
Menskin 195 South Liberty Lane Bristol BS3 2TN United Kingdom |
|
ANZ & the Pacific |
Lumin Skin C/- PO Box 138 Moorebank NSW 1875 Australia |