Once an order is placed, you will receive an email confirming your order, including important details like the order number (starts with #L), the list of products purchased, and the shipping address.
As soon as the order ships from our warehouse, you will receive a shipping confirmation email that includes the tracking number for your parcel!
You may also log in to your Lumin account to find your order details, including the order number, tracking number, and shipping status in the Orders section.
If you need further assistance, please don't hesitate to reach out to us through our chat widget at the bottom of our Support page. Kindly provide additional details so our customer support team can assist you as best as possible!