You can cancel your subscription through your Lumin account.
How to cancel through the account portal:
- Log in to your Lumin account.
- Once signed in, click Subscriptions to locate the active subscription you wish to cancel; from there, click View details.
- Click the Cancel Subscription button at the bottom of the page, and you will be prompted to answer a brief cancellation survey. Please note: Your subscription cancellation is finalized after completing the short survey and confirming your cancellation. Once a subscription has been successfully cancelled, a Cancellation Confirmation email will also be sent for your records.
💡 Note: If you have never accessed your Lumin account since ordering from us, please check: How do I access my Lumin account?