You may request data deletion in accordance with GDPR, CCPA, etc., or marketing removal (to be unsubscribed from our email list) through our chat widget at the bottom of our FAQ page. To ensure the speediest assistance, please provide us with complete information so we can quickly identify your account per global privacy laws.
Alternatively, you can submit a data deletion request here.
We will remove your data within 30 days of your request. Please keep in mind that data deletion is irreversible and unrestorable. Once your data and information are removed from Lumin’s database, we can no longer provide any assistance regarding your account, past purchases, refunds, and reshipments.
If you are seeking assistance with your order and want to request the deletion of all data and information associated with your account, please hold off on your data deletion request until the assistance you require has been adequately provided.