Please allow 1-3 business days for your order to be processed prior to shipping. Once your order is shipped, it should arrive within our estimated shipping time frames below:
- 3-8 business days transit time (Express Shipping)
- 4-9 business days transit time (United States)
- 4-12 business days transit time (Australia and New Zealand)
- 4-15 business days transit time (Southeast Asia)
- 5-10 business days transit time (Europe)
- 5-15 business days transit time (Canada)
- 10-25 business days transit time (Japan)
- 10-25 business days transit time (Other countries)
If you have an APO address, please refer to the shipping time frame for the region in which your APO is located.
Please note: The shipping time frames listed above are courier estimates and may have slight variations under certain circumstances.
You can also input your email address and order number OR tracking number to get your shipping updates through the following link: https://orderlookup.pmall.shop/lumin
If you still have questions or haven’t received your order, please reach out via the chat widget at the bottom of our FAQ page so our team can further assist you. Select Shipping & Delivery > What's my order's tracking status to get started.