Orders shipping to Austria, Belgium, Bulgaria, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, the Netherlands, New Zealand, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom are subject to VAT. This fee is charged in accordance with the VAT guidelines for these countries.
Orders shipping internationally may be subject to customs fees, import taxes, and handling fees imposed by the recipient’s country. While this does not occur for all international shipments, parcels may be randomly flagged, inspected, and taxed by customs. Lumin is not responsible for charges incurred as a result of a destination country’s import policies.
Please check with your local customs office regarding any extra fees that may apply to your shipment to help prevent any unexpected delays. If you are required to pay additional fees, please get in touch with your local customs office for more information and assistance.
We’d love to help you out!
Please check the FAQ options below for answers to commonly asked questions. Need more help? Reach out to us using the chat widget at the bottom right corner!